We want you to order books from our on-line listings and to be completely satisfied with your purchase so that you will order again in future. Please take a moment to read these notes explaining our service and our Conditions of Sale.

GUARANTEE.
All books offered by us on-line or in printed catalogues have been examined in detail and are guaranteed to be complete and in good condition unless otherwise stated; all defects are fully and fairly described. All secondhand books we offer for sale have been collated page by page in order to find such defects or verify that there are none. We suggest however, that as a matter of course, you should carry out your own checks of all purchases from whatever source.

RETURNS.
You may return books for any reason, however such returns must be made within 3 days of receipt and postage paid in both directions unless we are at fault in which case we will pay all postage charges. You should notify us immediately of your intention to return and we would appreciate you informing us of the reason. Books returned should also be properly packed. It is a condition of return that you accept liability for any damage occurring during transit.

TERMS OF PAYMENT:
Our terms of payment are strictly CASH ON RECEIPT of books or Pro-Forma invoice. We rely on your courtesy in observing this. All goods remain our property until paid for in full including all charges for delivery, etc.
If you are a NEW CUSTOMER we will ask you to pay on receipt of a Pro-Forma invoice and will then despatch the books on receipt of your payment. If we have sent you a Pro-Forma invoice and you do not pay within 14 days then we will sell the books to others. Alternatively, to eliminate all uncertainty, you can send us payment or an authority to debit Mastercard, Visacard or American Express with your order .

We do not accept credit cards in payment of outstanding accounts. If you wish to use a credit card please send an authority for us to charge it WITH YOUR ORDER.

HOW TO CONTACT US:
You may order books from our listings by Email to: books@GastonRenard.com.au, by Telephone: +61 3 9459 5040, or by Regular Mail to P.O. Box 1030, Ivanhoe, Victoria, 3079, Australia. We suggest that you include your full name, postal address, and telephone number in any Email communications and we will be pleased to send you quotations or lists in your fields of interest on request.

RESERVING ITEMS
Our catalogues and on-line listings generate a great many requests for the same books. We try to describe the books as fully as possible but if you wish to examine them or check other references etc. prior to purchase we are happy to hold them for you for 48 hours, however in fairness to ourselves and to other customers we cannot hold them for longer unless you wish definitely to purchase them.

UPDATES
It is our policy to regularly update our on-line listings of books for sale and we aim to do this at least every week. It is most likely therefore that any book listed as available from us WILL be available at that time. However, in most cases we have only a single copy of the book listed and from time to time items may be temporarily reserved pending another customer's decision. We ask for your patience should you order such an item and will advise you of the situation. We will record your interest in any item sold prior to receipt of your order and will offer you the next available copy at no obligation.

PRICING
All prices are strictly Nett in Australian Dollars. POSTAGE, PACKING, INSURANCE AND BANK CHARGES ETC. ARE EXTRA IN ALL CASES and will be charged at cost. We are happy to quote these costs for specific orders.

IMPORTANT - ALL PRICES ARE EXPRESSED IN AUSTRALIAN DOLLARS. By setting the currency field to your home or preferred currency, you will see an approximate translation of the price at current exchange rates, BUT it is the Australian Dollar amount which will be shown in our invoices, and it is the Australian Dollar amount which is due, free of bank charges, and irrespective of fluctuations in the rate of exchange. Payments from foreign countries should preferably be made by check in U.S. Dollars or by Bank Draft in Australian Dollars drawn on an Australian Bank. Your local bank should be able to arrange this. Payments made by other means should include sufficient additional funds to cover all bank charges. Cheques drawn on European Banks, regardless of currency, cost us between A$50.00 & A$100.00 to negotiate (and are therefore not really economic); and direct transfers to our account, cost A$15.00 which amount should be added to our invoiced total if this method of payment is used. In this modern world, the credit card (see above) is probably the simplest and for you, the purchaser, the cheapest method of payment and incurs no additional charges. We will bill your card in Australian Dollars and the credit card company will perform the currency conversion.

We are always keen to BUY good books in the fields of Antarctica, William Bligh, and early Voyages to maintain the quality and quantity of our stock - We buy both collections and good single items and we pay well for items in top condition.